All Systems Operational
API ? Operational
Chat services / XMPP ? Operational
Chat history & search ? Operational
Help site (help.hipchat.com) ? Operational
Notifications ? Operational
Website Operational
Web Chat ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
System Metrics Month Week Day
Website uptime
Fetching
Past Incidents
Mar 31, 2015

No incidents reported today.

Mar 30, 2015

No incidents reported.

Mar 29, 2015

No incidents reported.

Mar 28, 2015

No incidents reported.

Mar 27, 2015

No incidents reported.

Mar 26, 2015
Resolved - (success) - we're seeing no further issues while monitoring and are ending this incident. Again please reload your browser window if you're using our awesome new webchat and are experiencing any odd connection issues. Thanks for your patience - (hipchat)
Mar 26, 09:13 PDT
Monitoring - Web chat is re-enabled, thanks for your patience! If you experience any further issues with web chat, please refresh the page in your browser to ensure you're using the latest version of web chat. (heart) (hipchat)
Mar 26, 08:44 PDT
Identified - Our web chat client is experiencing some instability. We'll have it resolved shortly - native clients are unaffected. More updates to come.
Mar 26, 08:30 PDT
Mar 25, 2015
Resolved - Redis replicas are performing well. We are spinning up more standby capacity tonight.
Mar 25, 18:14 PDT
Investigating - We're adding more capacity now. Website performance and notification latency are degraded.
Mar 25, 16:47 PDT
Resolved - This incident has been resolved.
Mar 25, 14:17 PDT
Investigating - We are currently investigating this issue.
Mar 25, 14:12 PDT
Resolved - Web chat has been re-enabled and systems look nominal.
Mar 25, 10:34 PDT
Monitoring - Web cluster is back online.
Mar 25, 10:23 PDT
Investigating - Temporarily disabling web chat due to another unexpected load spike. We're actively working on a long-term fix to address this.
Mar 25, 10:08 PDT
Mar 24, 2015
Resolved - This incident has been resolved.
Mar 24, 11:08 PDT
Monitoring - We had an issue with our Web client, we have reenabled our web client and will be monitoring the system.
Mar 24, 09:20 PDT
Investigating - We are looking into the system wide outage.
Mar 24, 09:01 PDT
Resolved - Hipchat.com is online
Mar 24, 09:21 PDT
Identified - We are investigating an issue with our web tier, what chat is disabled for now
Mar 24, 09:00 PDT
Mar 23, 2015

No incidents reported.

Mar 22, 2015

No incidents reported.

Mar 21, 2015

No incidents reported.

Mar 20, 2015
Resolved - All chat clients are now able to connect.
Mar 20, 08:41 PDT
Investigating - We are investigating this now.
Mar 20, 08:28 PDT
Mar 19, 2015
Resolved - This incident has been resolved.
Mar 19, 17:05 PDT
Monitoring - Web chat is re-enabled and we are watching load.
Mar 19, 14:06 PDT
Investigating - Due to a load spike across our web tier we are temporarily disabling web chat.
Mar 19, 13:57 PDT
Mar 18, 2015

No incidents reported.

Mar 17, 2015

No incidents reported.