All Systems Operational
API ? Operational
Chat services / XMPP ? Operational
History and search ? Operational
Help site ? Operational
Notifications ? Operational
Website Operational
Web chat ? Operational
Video chat Operational
Client connectivity ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 24, 2016

No incidents reported today.

May 23, 2016
Resolved - Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.
May 23, 19:57 UTC
Monitoring - Our engineering team has implemented fixes and we are seeing stability return to HipChat. We will continue to monitor all systems. Thank you for your patience.
May 23, 19:09 UTC
Update - A fix for the issue is still in process. Thank you for your patience.
May 23, 18:56 UTC
Identified - Our engineering and operations teams have identified the issue with logins and messaging and are working on a fix. Next update in 30 minutes.
May 23, 18:39 UTC
May 22, 2016

No incidents reported.

May 21, 2016

No incidents reported.

May 20, 2016

No incidents reported.

May 19, 2016

No incidents reported.

May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.

May 16, 2016
Resolved - Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.
May 16, 05:42 UTC
Monitoring - Our engineering team has implemented fixes and we are seeing stability return to hipchat.com. We will continue to monitor all systems. Thank you for your patience.
May 16, 04:40 UTC
Update - Clarification. A fix for the website hipchat.com is still in progress. HipChat functionailty is un-impaired and operational.
May 16, 03:42 UTC
Identified - A fix for the issue is still in process. Thank you for your patience.
May 16, 03:14 UTC
Investigating - We're seeing elevated reconnection errors across our apps. Our team is investigating and will update shortly
May 16, 01:55 UTC
Monitoring - hipchat.com is experiencing degraded performance. Chat functionality is not impacted.
May 16, 01:06 UTC
Resolved - hipchat.com is functioning normally
May 16, 00:48 UTC
Update - Investigating - HipChat is continuing investigation into the www.hipchat.com service disruption. We will update you with more information when we have narrowed the cause.
May 16, 00:16 UTC
Investigating - HipChat is currently experiencing a disruption to www.hipchat.com. We are very sorry for the inconvenience. We are investigating and will have an update for you soon.
May 15, 23:04 UTC
May 15, 2016
Completed - The scheduled maintenance has been completed.
May 15, 04:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 04:00 UTC
Scheduled - HipChat is performing a scheduled maintenance on May 15th. It should last for a total of 60 minutes. We do not expect customer impact during that time. We appreciate your patience!
May 9, 00:50 UTC
May 14, 2016

No incidents reported.

May 13, 2016

No incidents reported.

May 12, 2016

No incidents reported.

May 11, 2016
Completed - The scheduled maintenance has been completed.
May 11, 04:51 UTC
Verifying - Verification is currently underway for the maintenance items.
May 11, 04:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:19 UTC
Scheduled - We will be performing maintenance between the hours of 03:00 UTC and 06:00 UTC. A complete outage (excluding messaging for users already logged in) of 3-5 minutes will occur during the maintenance window.
May 10, 20:39 UTC
May 10, 2016

No incidents reported.